Shipping policy

Shipping Policy

Effective Date: [DD/MM/YYYY]

Thank you for shopping with TA Advance Instruments Company. This Shipping Policy explains how we process, ship, and deliver orders placed through our Shopify store.

1. Order Processing

Orders are normally processed within [1–3 business days] after payment has been successfully received.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may be longer during holidays, sales, or periods of unusually high order volume.

2. Shipping Time

Estimated delivery times depend on the customer's location and the shipping method selected at checkout.

  • Domestic Orders (Pakistan): Approximately [2–7 business days]
  • International Orders: Approximately [7–21 business days]

These are estimated delivery times only and are not guaranteed.

3. Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on:

  • Delivery location
  • Package weight and size
  • Shipping method
  • Number of items ordered
  • International shipping requirements

Any applicable customs duties, taxes, or import charges may be the responsibility of the customer.

4. Order Tracking

Where tracking is available, customers will receive tracking information through the contact details provided when placing the order.

Customers can use the tracking information to monitor the status of their shipment.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address.

TA Advance Instruments Company is not responsible for delays, additional shipping charges, or failed delivery caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at [Business Email].

6. Delayed or Lost Shipments

Although we work with shipping and courier providers to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Courier delays
  • Weather conditions
  • Customs processing
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Incorrect address information
  • Other unforeseen circumstances

If your order appears to be significantly delayed, please contact us so that we can assist you in checking the shipment status.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible at [Business Email].

Please provide your order number and clear photographs of the package and the damaged product. We will review the matter and determine the appropriate resolution in accordance with our policies and applicable law.

8. International Shipping

International customers are responsible for ensuring that the ordered products can legally be imported into their country.

Customs duties, import taxes, brokerage fees, or other charges imposed by the destination country may be payable by the customer.

TA Advance Instruments Company is not responsible for delays caused by customs clearance.

9. Delivery Confirmation

Once the shipping carrier confirms delivery to the address provided by the customer, the order may be considered delivered.

If you have not received an order despite the carrier showing it as delivered, please contact us promptly so we can assist with the matter.

10. Shipping Restrictions

Certain products may have shipping restrictions based on their size, weight, destination, transportation requirements, or applicable laws.

If an order cannot be shipped to a particular destination, we reserve the right to cancel the affected order and provide an applicable refund.

11. Contact Us

If you have any questions about shipping or your order, please contact us:

TA Advance Instruments Company
Address: [Complete Business Address]
Email: [Business Email]
Phone: [Phone Number]

Last Updated: [DD/MM/YYYY]